Privacy Policy

1. Introduction

Kiz Meds respects your privacy and is committed to protecting your personal and medical information.

This Privacy Policy explains how we collect, use, and protect your data when you use the KizMeds platform.

2. Information We Collect

Personal Information:

• Full name
• Date of birth
• Phone number
• Email address
• National ID (where required)

Health Information:

• Medical history
• Symptoms
• Prescriptions
• Consultation notes
• Uploaded medical documents

Technical Information:

• IP address
• Device type
• Usage logs

3. How We Use Your Information

We use your information to:

• Provide medical consultations
• Verify healthcare professionals
• Improve platform functionality
• Comply with legal obligations
• Prevent fraud and abuse

4. Legal Basis for Processing

We process personal and health data:

• With your consent
• To provide medical services
• To comply with applicable laws

Health data is treated as sensitive personal data.

5. Data Sharing

We may share your data with:

• Licensed healthcare professionals
• Payment processors
• Regulatory authorities (if required by law)

We do not sell your personal or medical information.

6. Data Security

We implement:

• Encryption
• Secure servers
• Access control measures
• Restricted employee access

However, no digital system is 100% secure.

7. Data Retention

We retain medical records as required by applicable law and medical regulations.

8. Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Withdraw consent (subject to legal limits)
• Request deletion where legally permissible

9. Cross-Border Data Transfers

If services are expanded to other countries, your data may be transferred in compliance with applicable data protection laws.

10. Updates

We may update this Privacy Policy periodically. Continued use of the platform indicates acceptance of the updated policy.